When you're in a call, you can conference in another staff member. Just follow the steps below.
On a desk phone
- Tap the conference button, seen in the bottom left corner of the screenshot below
- The list of call participants will appear. Tap the button in the lower right (person with a plus sign) to add a party to the call.
- Once you've located the person, click the check mark button next to Add members to add them to the call. They'll appear in the call screen after answering the call.
- When you're done adding people, tap the banner labeled Tap to return to call to return to the main screen.