- Go to https://assist.jerseyconnect.net/ and enter your numeric code in the box labeled Enter Session Code:
- Follow the onscreen instructions to run the app. Make sure the name listed matches the person you're speaking to.
- Once downloaded run the app and accept any security prompts that may come up.
- When the app launches you can verify the session code matches what you were provided and then click Join to start the session.
- The app will request permissions on your computer in a User Account Control pop-up. Click Yes to complete joining the session.
- You will then have a small, floating chat window and a session bar across the top of your screen.
- When you're ready to end the session, or if you just want to stop sharing your desktop, click the big Stop button.
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